Safety & Policies

Set Up Surface & Surrounding Area

Paso Bounce will NOT set up on rock, gravel or any sharp jagged surfaces. For safety purposes the are needs to be level, we cannot set up on hills or sloped surfaces. The area must be accessible for delivery by hand held dolly . Please check and try to make sure your setup area is clear of low cables or tree branches and allows the minimum required set up area shown on each unit's listing.

While Paso Bounce equipment is on site we require permission to enter private property until equipment is removed.

Cancellation Policy

If you cancel within 7 days before the event, we will retain your payment in a raincheck credit, good for one full year toward a future event.

If you cancel before the 7 days leading up to the event, your full balance can be refunded or placed in a raincheck credit, whichever you prefer.

In the event of the possibility of bad weather, you will be given the option to cancel 2 hours prior to the event and receive a refund of your payment. If you choose to have us come out to deliver the unit and we are unable to set up due to weather conditions, there will be a $25 cancellation fee.

Inclement Weather Policy

Paso Bounce reserves the right to cancel your rental due to rain, chances of rain or strong winds on the date of your rental. We will contact you if there are any weather concerns prior to delivery. Any cancellation due to weather will result in rescheduling the rental (based on availability) or refund. When it comes to weather your safety is way too important to us to take the risk.

Excessive Cleaning Fee

A $50 minimum "excessive cleaning fee" will be charged to the card on file at the discretion of Paso Bounce should the there be a need for more than normal cleaning after rental usage.

Removal of Silly String like Substances

If silly string or any similar substance is permitted to come in contact with the inside or outside of the inflatable unit, a $300.00 cleaning fee shall be automatically imposed by Paso Bounce. If, in our opinion, the damage is severe enough to render the unit un-rentable, the customer will be responsible for the replacement of the unit (minimum $1,000), at full replacement price, and any loss of revenue until the replacement arrives. The reason for this policy is that the chemicals in these products cause irreparable damage to the inflatable and the cleaners that have to be used to remove them also cause additional damage.

Safety Rules

  1. The rented unit must be under adult supervision at all times ensuring that the inflatable is safe and not overcrowded, and limit numbers according to ages and size of the bounce house and inflatables. Follow recommended manufacturer's guidelines found on the attached safety sign of each unit.

  2. Shoes, glasses, jewelry, badges, hair barrettes, and any other object which may cause injury and/or damage the unit must be removed prior to entering.

  3. To avoid any injuries, no flips, no somersaults, no wrestling, no rough housing, no pushing, no colliding, or any form of bodily contact is allowed.

  4. No silly string, food, drink, candy, chewing gum or any other sticky substance is allowed in or around the inflatable.

  5. Absolutely no user under the influence of alcohol, drugs, or any intoxicating drugs should use the bounce house, inflatables, or water slides.

  6. No smoking or barbeque units within 15 feet of the unit.

  7. Do not allow anyone to bounce on the front safety step or anywhere on the exterior of the inflatable.

  8. Do not allow individuals to climb, hang, or sit on inflatable walls.

  9. Keep units away from swimming pools.

  10. Subjects over the age of 15 years should not use the inflatable unless the unit is designed for adults.

  11. Do not fasten or tie anything to the inflatable. Any damage or excessive debris will result in a repair or cleaning charge to you the renter.

  12. In case of inclement weather, deflate the unit for rain and/or high winds. Allow the unit to dry when re-inflated as the vinyl surface can be extremely slippery when wet.

  13. Privacy Policy

    We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.

    Your Safety and Security are Important To Us

    What will you do with my personal information?
    We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Paso Bounce is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.

    We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.
    Official Privacy Policy Statement:

    This is the web site of
    Our postal address is

    Paso Robles, CA 93446
    We can be reached via e-mail at
    or you can reach us by telephone at 805-423-2395
    For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

    If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
    With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
    If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at$.startup?Z_ORG_CODE=PU01.

    Is it really safe for me to use my credit card?
    Yes it is. Shopping at is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at

    What makes it so safe?
    Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.
    All the big guys are using the same software: Companies like, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.
    Still rather not use your card on the internet?
    That's fine. You are welcome to print your order and fax it to us with your payment information.
    Or mail it to us at:
    Paso Bounce

    Paso Robles, CA 93446
    Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
    Or call in your order to 805-423-2395

    Credit Card Guarantee

    Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Paso Bounce will reimburse you for that amount, up to the full $50.00. will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with while using our SSL secure server.
    In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.

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